Tailored Sleep Co. – Privacy Policy
Privacy Commitment
Tailored Sleep Co. respects your privacy and is committed to protecting the personal information you provide when engaging with our services, website, booking system, social media platforms, digital products, and communications.
This Privacy Policy outlines how personal information is collected, used, stored, and protected.
Collection of Personal Information
Tailored Sleep Co. may collect personal information necessary to provide sleep support services and communicate effectively with clients.
Information collected may include:
Parent or caregiver names
Email addresses and phone numbers
Child’s age and date of birth
Sleep, feeding, developmental, and routine information
Intake forms and questionnaires
Relevant medical or health information voluntarily provided by the client
Booking and payment information
Communication records via email, forms, website, or social media platforms
Personal information is collected directly from clients through:
Online booking forms
Intake questionnaires
Emails and messages
Consultations
Website enquiries
Digital product purchases
Use of Personal Information
Personal information collected by Tailored Sleep Co. is used for purposes including:
Providing sleep consultation services and support
Preparing personalised sleep plans and resources
Communicating regarding appointments, services, and support
Processing payments
Improving services and client experience
Maintaining business records
Tailored Sleep Co. only collects information reasonably necessary to provide services.
Medical Disclaimer
Tailored Sleep Co. provides general sleep education and support only and does not provide medical advice, diagnosis, or treatment.
Any information shared through consultations, social media, emails, sleep guides, digital resources, or the Tailored Sleep Co. website is intended for educational purposes only and should not replace professional medical advice.
Clients are encouraged to seek advice from a qualified healthcare professional regarding any medical, developmental, feeding, or health-related concerns before implementing sleep recommendations or commencing a sleep program.
If Tailored Sleep Co. identifies concerns that may require medical assessment, services may be postponed until clearance from a GP or healthcare professional is obtained.
Storage & Protection of Information
Tailored Sleep Co. takes reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, or modification.
Information may be stored electronically through secure third-party platforms used for:
Booking systems
Payment processing
Email communication
Client record management
While reasonable precautions are taken, no method of electronic storage or online transmission is completely secure, and Tailored Sleep Co. cannot guarantee absolute security of information transmitted online.
Sharing of Personal Information
Tailored Sleep Co. does not sell, rent, or trade personal information to third parties.
Information may only be shared:
With trusted service providers involved in operating the business (such as booking or payment systems)
Where required by law
With client consent
Only information necessary for the relevant purpose will be shared.
Payment Information
All payments are processed through the online booking and payment systems linked to the Tailored Sleep Co. website.
Tailored Sleep Co. does not directly store full credit card or payment details.
Cookies & Website Analytics
The Tailored Sleep Co. website may use cookies or website analytics tools to improve website functionality and user experience.
This information may include:
Browser type
Device information
Website pages visited
General website usage data
This data does not personally identify users unless voluntarily provided.
Access to Personal Information
Clients may request access to the personal information held by Tailored Sleep Co. and may request corrections if information is inaccurate or outdated.
Requests can be made via the contact details provided on the Tailored Sleep Co. website.
Intellectual Property
All sleep plans, digital resources, guides, templates, and written materials provided by Tailored Sleep Co. remain the intellectual property of Tailored Sleep Co.
These materials are for personal use only and must not be copied, reproduced, shared, sold, or redistributed without written permission.
Changes to This Privacy Policy
Tailored Sleep Co. reserves the right to update or amend this Privacy Policy at any time.
Any updated versions will be published on the Tailored Sleep Co. website.
Contact
For questions regarding this Privacy Policy or how personal information is handled, please contact Tailored Sleep Co. through the contact information provided on the website.